Privacy Policy

Betx Privacy Policy — Your Data Is Completely Safe With Us

Here you'll find a clear and transparent overview of what personal data Betx collects, how it's used, and how it's kept secure.

Last Updated: January 2026 Written in Bengali SSL Secured
Betx never sells your data to third parties. Your privacy is our priority.

1
Introduction & scope

Betx (betx-baji.com) takes your privacy very seriously. This privacy policy explains what information we collect when you use our platform, how we use it, and how we keep it secure.

By registering on Betx or using any of our services, you agree to this Privacy Policy. We recommend reading it carefully before you start.

This privacy policy applies to the main Betx platform, mobile application, and all associated services.

We've always believed in transparency. That's why our Privacy Policy is written in plain, clear language — no legal jargon, just straightforward information you can actually understand.

2
What data we collect

Betx only collects information that is necessary to provide our services. We never ask for anything beyond what's needed.

Data Type Example Time of collection
Identity Information Name, date of birth, NID number At the time of registration and verification
Contact Information Mobile number, email address At account registration
Financial Information BKash/Nagad number, transaction history At time of payment
Device Information IP address, browser, OS During Site Visits
Usage Information Betting history, login times During platform use

Important: Betx will never ask for your full bank account number or card PIN. If anyone requests this information on our behalf, report it to support immediately.

3
How Your Information Is Used

Your data is used solely for its intended purpose. Betx never uses your information beyond what has been expressly authorized.

  • Account management: To create your account, verify your identity, and ensure account security.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Customer Support: To resolve support tickets, complaints, and inquiries.
  • Fraud prevention: To detect and prevent suspicious activity.
  • Personalized experience: To show you offers and promotions tailored to your preferences.
  • Legal obligation: To comply with applicable laws and meet regulatory requirements.
  • Platform Development: To improve our services and introduce new features.

Betx never sells your data to advertising companies or shares it with marketing brokers.

4
Data Sharing Policy

Betx never sells your personal data. However, in certain limited circumstances, information may be shared with third parties on a restricted basis.

  • Payment processors: Only the information needed to process payments via bKash, Nagad, and Rocket.
  • Identity Verification Service: With verification partners as part of the KYC (Know Your Customer) process.
  • Legal Authorities: When required by a court order or legal investigation.
  • Technology Partners: Partners who help improve the security and performance of our site.

All third parties working with Betx are held to the same privacy standards. We contractually ensure that your data is never misused.

In the event of any business merger or acquisition, members will be notified in advance and informed of how their data will be handled.

5
Cookies & Tracking Technologies

Betx uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored in your browser.

  • Essential Cookies: For login sessions and security — the site cannot function without these.
  • Functional Cookies: To remember your preferences, such as language and theme settings.
  • Analytics Cookies: To understand which parts of the site are most used — fully anonymous.
  • Security Cookies: To detect fraud and bot activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

Know: Betx never uses third-party advertising cookies to track your activity on other sites.

6
Data Protection Measures

Betx follows the highest industry security standards to protect your data. Our security infrastructure is multi-layered.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An added layer of security at login.
  • Firewall Protection: Our servers are protected against external attacks.
  • Real-Time Monitoring: Suspicious activity is monitored 24/7.
  • Regular Security Audits: Regular testing by independent third-party experts.
  • Encrypted Database: All stored data is kept in an encrypted state.

Cybersecurity isn't about a single technology. Betx protects your data on three levels: technology, processes, and people.

In the event of a data breach, we will notify affected members within 72 hours and take immediate action.

7
How long your data is retained

Betx does not retain your data longer than necessary. Each type of information has a defined retention period.

Data Type Retention Period
Account information For the duration of active account + 5 years
Transaction records 7 years (legal obligation)
Login Logs 12 Months
Customer Support Conversations 2 Years
Marketing Preferences Until consent is withdrawn

Once the retention period expires, data is securely deleted or anonymized.

8
Your Data Rights

Betx believes every member should have control over their own data. The rights listed below are yours, and we respect each one of them.

Right to Access

You can request to know what personal information we hold about you.

Right to Rectification

You can contact support to correct any inaccurate or outdated information.

Right to Erasure

After your account is closed, you may request deletion of data where permitted by law.

Right to Data Portability

You can download your account information in a standard, portable format.

Right to Restrict Processing

You can object to your data being used for specific purposes.

Right to Opt Out of Marketing

You can opt out of promotional emails and SMS at any time.

To exercise any of these rights, email us at support@betx-baji.com. We'll respond within 30 days.

9
Child protection policy

Betx does not collect data from or provide services to anyone under 18. This is a firm, non-negotiable policy.

  • Age verification is carried out at the time of registration.
  • Any account found to belong to a minor will be immediately suspended and all associated data will be deleted.
  • If parents suspect their child has created an account, please contact our support team immediately.

Be aware: When using Betx at home, keep your device locked with a password to prevent minors from gaining access.

10
Policy Update Process

Betx may update this Privacy Policy when necessary. We are committed to full transparency with every change.

  • For major changes, you will be notified in advance via email and on the platform.
  • The date of the latest update will be shown at the top of the page.
  • Previous versions are available upon request.
  • If you disagree with the updated policy, you have the option to close your account.
11
Contact & complaints

For any privacy-related questions, concerns, or complaints, feel free to contact us directly.

Our response time for privacy-related complaints is 7 business days. Complex cases may take up to 30 days.

We take every privacy complaint seriously. Your trust is our most valuable asset.


Why we're different

How Your Privacy Is Protected at Betx

Our commitment goes beyond words — it's backed by technology and policy

End-to-End Encryption

Every transaction and communication is encrypted with 256-bit SSL, making it virtually impossible for hackers to breach.

Strict KYC Policy

Every account is verified to ensure no one else can register under your name. Your identity stays protected.

Your Data Is Never Sold

Betx never sells your data to advertisers or data brokers. This is our unwavering commitment.

Automatic Data Deletion

Data is automatically deleted after the specified retention period. No outdated information is kept unnecessarily.

Two-Factor Authentication

With 2FA enabled, no one can access your account even if they know your password. It's a simple way to add an extra layer of protection.

Regular security audits

Every year, independent cybersecurity experts audit Betx's systems and identify any vulnerabilities.


Frequently Asked Questions

Privacy: Frequently Asked Questions

Find Quick Answers

No, never. Betx does not sell your data to third parties under any circumstances. Data may only be shared in a limited capacity for payment processing or to meet legal obligations.

Transaction records are kept for 7 years as required by law. Other data is deleted after its designated retention period. Contact us if you'd like more details.

Yes. Email us at support@betx-baji.com to request a data export. We will send your information in a common format within 30 days.

Without essential cookies, some site features — especially login sessions — may not work. Disabling analytics and marketing cookies will not affect your ability to use the site.

Click the "Unsubscribe" link at the bottom of any email, or contact support. Your request will be processed within 48 hours. Note that account security notifications cannot be turned off.

Play in a safe environment

Your privacy is protected — join with complete peace of mind

Your information is completely safe at Betx. With transparent policies, robust security, and responsive support, we're always here for you.

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